This Privacy Policy describes how Shenzhen Huiju Guangdian Technology Co., Ltd. ("HJCam", "we", "us", or "our") collects, uses, stores, and protects your personal data when you visit our website hjcam.com or submit an inquiry through our contact form. We are committed to complying with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
Table of Contents
1. Data We Collect
We only collect personal data that you voluntarily provide when submitting an inquiry through our website. We do not engage in mass data scraping, hidden tracking, or sale of personal data.
| Data Category | Examples | Source |
|---|---|---|
| Identity data | Full name, job title (if provided) | Submitted by you via RFQ form or email |
| Contact data | Email address, phone number, country | Submitted by you via RFQ form or email |
| Company data | Company name, website, industry/application | Submitted by you via RFQ form or email |
| Inquiry data | Product line, required specs, estimated volume, timeline, additional notes | Submitted by you via RFQ form or email |
| Consent record | GDPR consent checkbox, timestamp, IP address at time of consent | Automatically recorded upon form submission |
| Technical data | Browser type, referring URL, pages visited (if analytics enabled) | Automatically collected (see Cookies section) |
We do NOT collect: sensitive personal data (health, religion, political opinions, biometric data), data from children under 16, or data from third parties without their consent.
2. Legal Basis for Processing (GDPR Article 6)
Under the GDPR, we process your personal data on the following legal bases:
- Consent (Art. 6(1)(a)): You have given explicit consent by checking the GDPR checkbox on our contact form and submitting your inquiry. You may withdraw this consent at any time.
- Contract / Pre-contractual steps (Art. 6(1)(b)): Processing is necessary to take steps at your request prior to entering into a contract (responding to your RFQ, providing pricing, arranging samples).
- Legitimate interests (Art. 6(1)(f)): We have a legitimate interest in responding to business inquiries, maintaining records of customer communications, and improving our products and services.
3. How We Use Your Data
We use your personal data solely for the following purposes:
- Responding to your inquiry: Reviewing your requirements and providing a quote, spec sheet, or sampling options.
- Sales communication: Following up on your inquiry, answering technical questions, and arranging calls or samples.
- Order fulfillment: If you proceed to order, processing your order, shipping, and providing after-sales support.
- Record-keeping: Maintaining business communication records as required by accounting and tax regulations.
- Service improvement: Analyzing inquiry patterns (in aggregate, not individual-level) to improve our products and website.
We do NOT use your data for: unsolicited marketing emails you did not request, selling or renting your data to third parties, or profiling that produces legal or similarly significant effects.
4. Data Retention
We retain your personal data only as long as necessary for the purposes described above:
- Inquiry data (no order placed): Retained for up to 24 months after last contact, then permanently deleted.
- Customer data (order placed): Retained for the duration of the business relationship plus 7 years for accounting/tax compliance, then deleted or anonymized.
- Consent records: Retained for the same period as the associated personal data, to demonstrate compliance.
You may request earlier deletion at any time (see Your Rights below).
5. Data Sharing & Sub-processors
We do not sell, rent, or trade your personal data. We share your data only with the following categories of recipients, strictly for the purposes described in this policy:
| Recipient | Purpose | Data shared |
|---|---|---|
| Email service provider (e.g. Google Workspace) | Receiving and responding to your inquiry | Email content, contact data |
| CRM system (e.g. HubSpot) | Managing your inquiry and follow-up | All inquiry data |
| Web analytics (if enabled) | Understanding website usage in aggregate | Anonymous / pseudonymized data |
| Cloud hosting provider | Hosting this website | Technical data (IP, browser) |
All sub-processors are bound by data processing agreements (DPAs) that require GDPR-equivalent protection. A current list of sub-processors is available on request.
6. International Data Transfers
HJCam is based in Shenzhen, China. Your personal data may be transferred to and processed in China and other countries. When transferring personal data outside the European Economic Area (EEA) or United Kingdom, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs): We use the European Commission's approved SCCs with all sub-processors outside the EEA.
- Supplementary measures: Where necessary, we implement additional technical and organizational measures (e.g. encryption, access controls) to protect your data.
- Data minimization: We only transfer the minimum data necessary for the stated purpose.
7. Cookies & Tracking Technologies
This website uses minimal cookies and tracking technologies:
| Cookie type | Purpose | Duration | Consent required |
|---|---|---|---|
| Essential cookies | Form functionality, security | Session | No (strictly necessary) |
| Analytics cookies (if enabled) | Understanding page visits in aggregate | Up to 24 months | Yes — opt-in |
| Advertising cookies (if enabled) | Measuring ad campaign effectiveness (e.g. Google Ads conversion tracking) | Up to 24 months | Yes — opt-in |
We do not use cookies for cross-site tracking, retargeting without consent, or building behavioral profiles for third-party advertising. You can manage or withdraw cookie consent at any time through your browser settings or by contacting us.
8. Your Rights
Under the GDPR, CCPA, and other applicable laws, you have the following rights regarding your personal data:
GDPR Rights (EEA & UK residents)
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure ("right to be forgotten"): Request deletion of your personal data.
- Right to restrict processing: Request that we limit how we use your data.
- Right to data portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interests.
- Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
- Right to lodge a complaint: Complain to your local data protection authority.
CCPA Rights (California residents)
- Right to know: Request disclosure of the categories and specific pieces of personal data we collect.
- Right to delete: Request deletion of your personal data.
- Right to opt-out: We do not sell personal data, so there is nothing to opt out of. If we ever begin selling data, we will provide a clear "Do Not Sell My Personal Information" link.
- Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, contact us at sales@hjcam.com. We will respond within 30 days (GDPR) or 45 days (CCPA) of receiving your request.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- SSL/TLS encryption for all data transmitted via our website
- Access controls limiting personal data access to authorized personnel only
- Regular security reviews of our systems and sub-processors
- Staff training on data protection and confidentiality
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform you without undue delay, in accordance with GDPR Article 34.
10. Contact & Complaints
Data Controller
Shenzhen Huiju Guangdian Technology Co., Ltd. (HJCam)
Address: 6/F, Building A, HuaNing Technology Park, No.13, Lirong Road, Dalang Street, Longhua District, Shenzhen, Guangdong, China
Email: sales@hjcam.com
Phone: +86-755-22670809
EU Representative (if applicable)
We will appoint an EU representative in accordance with GDPR Article 27 if required based on our data processing activities. For the current status, please contact us at sales@hjcam.com.
Supervisory Authority
You have the right to lodge a complaint with your local data protection supervisory authority. For EEA residents, you can find your local authority at edpb.europa.eu. For UK residents, the ICO is at ico.org.uk.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.